Have Questions? 800-520-5626 ext 524

Great Home Loan Products. Exceptional Service.  Let’s Talk (800) 520-5626 

RIGHT START MORTGAGE, INC. IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST RIGHT START MORTGAGE SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT'S WEB SITE LOCATED AT http://www.sml.texas.gov/ OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT smlinfo@sml.texas.gov

THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT'S WEB SITE REFERENCED ABOVE.

Customer Feedback

  • Buying a home can be stressful. It is a huge commitment and your largest monthly obligation. I entrusted Heather at First Capital Group to go through this journey with me. I call it a journey, because I first reached out to Heather almost two years ago and my credit was less than stellar and Heather helped me to improve my credit, did not push me into something before I was ready, and was always optimistic about me being able to achieve my goal to become a home owner. Of course, with such a big decision, I shopped around with different lenders when my credit improved. Nobody was able to beat the customer service that Heather offers. She does an amazing job keeping you up to date on the process and on top of that, she was able to get a better interest rate than any of the other lenders. Heather's assistant Kim is also very pleasant and stays on top of the paperwork and answers any questions if Heather is unavailable. Together, they don't skip a beat! Heather is very caring and committed to making the home buying process rewarding for her client. I recommend her to anyone looking to purchase a home and will forever be grateful for her services!

    Thank You,

    Cecily

    ~ Cecily Jaimez